Terms & Conditions
Shipping
Domestic Orders:
Consumer orders in the continental United States will be charged a $9.00 shipping and handling fee. UPS ground services are not available from Dueck Defense to Alaska or Puerto Rico. Call 714.917.7178 for expedited shipping options and for shipping to Alaska or Puerto Rico.
Backorder Policy:
Dueck Defense will ship your order within 3-5 business days after the order was placed assuming that all ordered products are in stock. If you ordered multiple items and some items are on backorder, we will create a partial shipment and ship all available items if you have selected “Ship available items now. Ship backordered items when available.” as your Backorder Preference. There will be no additional shipping cost for you. All backorders will ship via UPS ground service. Military: Dueck Defense currently cannot ship to APO/FPO addresses. We are working to resolve this issue. Thank you for your patience.
Sighting Systems Warranty
Dueck Defense warrants our Sighting System products to be free from defects in workmanship and materials for the lifetime of the original owner. We will repair, replace, or refund your original purchase price of these products, at our discretion, if it is determined by us to be defective. This warranty does not cover normal wear and tear, damage to the Sight(s) resulting in whole or in part from criminal or negligent use, improper or careless handling, modifications or alterations, unauthorized repairs, abuse, misuse, or neglect. Any repairs to the Sight(s) made necessary by these factors will be invoiced to the owner. Dueck Defense assumes no responsibility whatsoever and will honor no claims for damages, regardless of nature, for physical injury or property damage resulting from careless and/or irresponsible handling, adjustments to the Sight(s), neglect or abuse.
DISCLAIMERS
THE ABOVE WARRANTIES ARE EXCLUSIVE, AND TO THE EXTENT PERMITTED BY APPLICABLE LAWS, SHALL BE IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE OR PURPOSE. DUECK DEFENSE DISCLAIMS ANY AND ALL LIABILITY FOR PRODUCT MALFUNCTIONS, PHYSICAL INJURIES, OR PROPERTY DAMAGES THAT RESULT IN WHOLE, OR IN PART, FROM THE CRIMINAL, NEGLIGENT, OR IMPROPER USE OF THE PRODUCT, OR FROM MODIFICATIONS OR ALTERATIONS THERETO. IN NO EVENT SHALL DUECK DEFENSE BE LIABLE FOR ANY INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES RELATING TO THE PURCHASE, USE, OR PERFORMANCE OF ANY DUECK DEFENSE PRODUCT.
Smith & Wesson
Please note that S&W dovetails vary slightly from gun to gun. Our sights are manufactured to fit snug but may require some filing in order to fit some of the tighter dovetails. Light Filing may be necessary for proper fit and installation. Whereas a small triangle file will work a 60 degree dovetail file is best. We are not responsible/liable for damage/destructions to the RBU/sights or slides during installation.
WARRANTY CLAIMS AND RETURNS
For repair or replacement contact Customer Service at 714-349-9638 or e-mail at info@dueckdefense.com for instructions.
Before returning any product, you MUST obtain permission from a customer service representative.
Dueck Defense will pay any reasonable shipping costs to return the unit to you.
Dueck Defense reserves the right to correct any errors or inaccuracies contained herein, and to revoke stated offers at any time without notice. Prices, availability, specifications, and promotional offers are subject to change or cancellation at any time without notice. Weights, measures, and shipping information are approximate, and product images may appear without perfect accuracy. Dueck Defense disclaims all warranties, whether express or implied, with respect to the accuracy or completeness of any information contained herein, to the fullest extent possible under applicable laws. Under no circumstances shall Dueck Defense be liable for any direct, indirect, incidental, special or consequential damages that result from any information contained herein. © 2023 Dueck Defense. All rights reserved.